FAQ

1. How long does shipping take?

We offer several shipping options within the United States:

  • Express Shipping (3–6 business days): $20
  • Free Shipping (7–14 business days): $0
  • Free Standard Shipping (7–14 business days): $10

Delivery times may vary slightly depending on your location and demand.

2. Do you offer free shipping?

Yes! We offer FREE Shipping (7–14 business days) on selected orders.

3. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package in real time.

4. What products do you sell?

We offer a variety of basketball-related products, including:

  • Basketball gear and accessories
  • Training and practice items
  • Lifestyle products for basketball fans

5. What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other secure payment methods available at checkout

6. What if my item arrives damaged or incorrect?

If you receive a damaged or wrong item, please contact us within 7 days of delivery with photos. We’ll resolve the issue as quickly as possible.

7. Can I cancel or change my order?

You can request changes or cancellations within 12 hours after placing your order. After that, your order may already be processed.

8. Are your products suitable for beginners and professionals?

Yes! Our products are designed for all levels — from beginners to experienced players.

9. Do you ship internationally?

Currently, we primarily serve customers in the United States.